Responsible Gaming at dbjk

Our Commitment to Safe Play

At dbjk, responsible gaming is not an afterthought — it is woven into every aspect of how we run the platform. We believe that gambling is a leisure activity and should remain that way for every player in Bangladesh. Our goal is to make sure that every person who opens a dbjk account has access to the information, tools and support they need to keep their gaming experience positive, enjoyable and within their personal limits.

We actively encourage players to use the self-management tools built into the dbjk platform. We also train our customer support team to recognise early warning signs of problem gambling so they can reach out proactively when a player may need help. If at any point you feel that your gambling is no longer fun or is having a negative impact on your finances, relationships or mental wellbeing, please reach out to our support team immediately — we are here 24/7 and we will always treat your request with sensitivity and confidentiality.

Deposit Limits Explained

Setting a deposit limit is one of the most effective ways to manage your gambling spend. The dbjk deposit limit feature lets you choose the maximum amount you are willing to deposit into your account over a defined period. You can set:

• Daily deposit limits — the maximum you can deposit via bKash, Nagad, Rocket or Upay in any single calendar day (Bangladesh Standard Time).
• Weekly deposit limits — the total amount permitted across any rolling 7-day window, helping you stay within a comfortable weekly budget.
• Monthly deposit limits — a cap on how much you can deposit in a rolling 30-day period, offering a longer-term perspective on your spending.

Once you set a deposit limit it takes effect immediately. If you wish to increase a limit, a mandatory cooling-off period applies before the increase becomes active — this deliberate delay helps prevent impulsive decisions. Reducing a limit takes effect without any delay. To set or adjust your deposit limit, contact the dbjk support team or use the account settings section of your dbjk account.

Time-Out Features

A time-out is a short-term break from the dbjk platform. During a time-out your account remains open and your balance is preserved, but you cannot place bets, deposit funds or access the games lobby. dbjk offers the following time-out periods:

• 24-hour time-out — a single day away from the platform, ideal for a quick mental reset after a stressful session.
• 7-day time-out — a week-long break giving you time to reassess your habits, speak with family or seek additional support.
• 30-day time-out — a full month away from all dbjk services, recommended if you feel a longer period of reflection is needed.

When a time-out expires your account is automatically reactivated. If during or after a time-out you feel you need a longer break, please contact our support team to discuss self-exclusion options.

Self-Exclusion

Self-exclusion is a formal commitment to stop gambling on the dbjk platform for an extended period. When you self-exclude, your account is immediately suspended and you will be blocked from opening new accounts during the exclusion period. All promotional communications from dbjk will also be stopped. Self-exclusion periods available at dbjk are: 6 months, 1 year, 3 years, or permanent exclusion. During the exclusion period dbjk will not contact you with any marketing or promotional material.

To request self-exclusion, contact the dbjk support team at any time. The process is straightforward and confidential. If you have previously self-excluded and your exclusion period has expired, please think carefully before reactivating your account. Our support team is available to discuss your options and point you toward any additional resources that may be helpful.

Keeping Gambling Fun

The vast majority of dbjk players enjoy cricket betting, live casino, slots and crash games purely for entertainment. Here are some practical habits that help keep gambling enjoyable and within healthy limits:

• Only bet money you can afford to lose — treat every deposit as the cost of entertainment, not as an investment.
• Set a time limit for each session and stick to it — use the reality check feature on dbjk to receive reminders while you play.
• Never chase losses — if you have had a run of bad luck, take a break rather than increasing your stakes to try to win back what you lost.
• Keep gambling separate from your daily finances — use a dedicated payment method (such as a separate bKash wallet) earmarked specifically for gaming so you always know exactly how much you have spent.
• Balance gambling with other hobbies and social activities — no single leisure activity should dominate your free time or your budget.

Protecting Minors

dbjk is a platform strictly for adults aged 21 and above. We take our responsibility to prevent underage gambling very seriously. We require age verification for all new account registrations, and we reserve the right to request identity documents from any player at any time to confirm they meet the minimum age requirement. Any account found to belong to a person under the age of 21 will be closed immediately and any outstanding balance will be dealt with in accordance with our Terms and Conditions.

If you share a device with younger family members in your household in Dhaka, Chittagong, Sylhet or anywhere else in Bangladesh, we strongly recommend using device-level parental controls or password-protecting the browser or app you use to access dbjk, so that minors cannot access your account or the platform.