dbjk Privacy Policy

1. Introduction

dbjk ("dbjk", "we", "us", "our") is committed to protecting the privacy and personal data of all users of the dbjk platform available at dbjk.org. This Privacy Policy describes in detail the categories of personal information we collect, the purposes for which we use that information, the parties with whom we may share it, and the measures we take to keep it secure. It also sets out your rights as a data subject and how you can exercise them.

By registering an account or using any part of the dbjk Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the dbjk platform. This policy should be read alongside the dbjk Terms and Conditions, which govern your use of the Service overall.

2. Information We Collect

We collect personal information about you when you register for an account, use the dbjk platform, contact our support team, or interact with our services in any other way. The categories of personal data we collect include:

• Identity and contact information: full name, date of birth, residential address, email address, and mobile number provided at registration or during account verification.
• Identity verification documents: copies of national identification card, passport, driving licence or other documents submitted for KYC purposes as required by our verification procedures.
• Financial and transaction data: deposit and withdrawal amounts, transaction timestamps, payment method identifiers (such as your bKash or Nagad mobile number where used as a payment reference), and account balance history.
• Technical and usage data: IP address, browser type and version, device type, operating system, referring URLs, pages visited on dbjk, session duration, game activity logs and betting history associated with your account.
• Communications data: records of any communications you send to or receive from the dbjk support team, including live chat transcripts, email correspondence, and any feedback or complaints submitted through the platform.

3. How We Use Your Information

dbjk uses the personal data we collect for the following purposes:

• Account management and service delivery: to create and maintain your dbjk account, process deposits and withdrawals, provide access to games and betting markets, and deliver the services you have requested.
• Identity verification and fraud prevention: to verify your identity in accordance with our KYC procedures, detect and prevent fraudulent activity, money laundering or other prohibited conduct, and comply with any applicable legal obligations.
• Customer support: to respond to your queries, resolve complaints and provide assistance, including in relation to account issues, payment queries and responsible gaming requests.
• Platform improvement and analytics: to analyse how players use the dbjk platform, understand usage patterns, identify technical issues and improve the overall quality and performance of the Service.
• Responsible gaming compliance: to monitor account activity for indicators of problem gambling behaviour, apply deposit limits or self-exclusion restrictions where requested, and fulfil our obligations to promote responsible gaming among all dbjk players.

4. Legal Basis for Processing

dbjk processes your personal data on the following legal bases, depending on the nature and purpose of the processing:

• Contractual necessity: processing required to fulfil our obligations under the Terms and Conditions you agreed to when registering your dbjk account, including account management, payment processing and game access.
• Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering obligations, identity verification requirements and cooperation with law enforcement or regulatory bodies.
• Legitimate interests: processing carried out in pursuit of our legitimate business interests, such as fraud detection, platform security, responsible gaming monitoring, and analysis of platform usage to improve the Service — where these interests are not overridden by your privacy rights.

5. Sharing Your Information

dbjk does not sell, rent or trade your personal data to any third party. We may share your information only in the following limited circumstances:

• Service providers: trusted third-party companies that process data on our behalf under strict data processing agreements, including payment processors (such as the operators of bKash, Nagad, Rocket and Upay integrations), identity verification providers, platform hosting providers, and customer support software operators.
• Legal and regulatory authorities: where required by law, court order, or regulatory requirement, we may disclose your personal data to relevant law enforcement agencies, government bodies or regulatory authorities. We will only make such disclosures to the extent required by applicable law.
• Business transfers: in the event of a merger, acquisition or sale of all or part of the dbjk business, personal data held about registered players may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via the contact information registered on your account.

dbjk will not share your personal data with third parties for their own direct marketing purposes. Any service providers we engage are contractually required to process data only for the purposes we specify and to maintain appropriate security standards.

6. Payment Data and Mobile Wallets

All financial transactions on the dbjk platform are processed in Bangladeshi Taka (BDT) via third-party mobile payment services including bKash, Nagad, Rocket and Upay. When you make a deposit or withdrawal using one of these services, your transaction data is shared with the relevant payment provider to the extent necessary to complete the transaction. dbjk does not store complete payment credentials such as full bKash PINs or mobile banking passwords.

Each mobile payment provider (bKash, Nagad, Rocket, Upay) operates under its own privacy policy and terms of service. dbjk is not responsible for the data practices of these independent payment providers. We encourage you to review the privacy policies of any payment service you use in connection with your dbjk account.

7. Cookies and Tracking Technologies

dbjk uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the dbjk website. We use the following categories of cookies:

• Essential cookies: required for the platform to function correctly, including session management, login authentication, security features and payment flow integrity. These cannot be disabled without affecting your ability to use the Service.
• Analytics cookies: used to collect anonymised data about how visitors use dbjk — which pages are visited most frequently, how long sessions last, and which features are used — to help us understand platform performance and improve the user experience.
• Preference cookies: used to remember your settings and preferences on the dbjk platform, such as language selection, so that these do not need to be re-entered each time you visit.

You can manage or disable cookies through your mobile browser settings. Please note that disabling essential cookies will prevent the dbjk platform from functioning correctly and may restrict your access to some or all features of the Service.

8. Data Retention

dbjk retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting or reporting obligations. Account data is generally retained for the duration of your active account and for a period thereafter as required by applicable law or legitimate business need. When personal data is no longer required, it is securely deleted or anonymised. If you request account closure, dbjk will process your request in accordance with applicable data retention requirements and will inform you of the outcome.

9. Your Data Rights

As a user of the dbjk platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the dbjk support team using the contact details provided in this policy:

• Right of access: you have the right to request a copy of the personal data dbjk holds about you and to receive information about how it is being used.
• Right to rectification: you have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update certain account details directly through your dbjk account settings.
• Right to erasure: in certain circumstances you may request that dbjk delete your personal data. This right is subject to limitations where retention is required by law or for legitimate business purposes, such as ongoing fraud investigations or legal proceedings.
• Right to restriction: you have the right to request that dbjk restrict the processing of your personal data in certain circumstances, for example if you contest the accuracy of the data or object to its processing.
• Right to object: where dbjk processes your personal data on the basis of legitimate interests, you have the right to object to that processing. dbjk will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.

dbjk will respond to all valid data rights requests within a reasonable timeframe. We may need to verify your identity before processing your request to ensure that personal data is not disclosed to an unauthorised person.

10. Data Security

dbjk takes the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, destruction or loss. These measures include SSL encryption for all data transmitted between your device and the dbjk platform, restricted access controls for internal systems, regular security monitoring, and secure storage of all personal data at rest.

Despite our best efforts, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights or interests, dbjk will notify affected users as soon as reasonably practicable and will take prompt steps to mitigate the impact of the breach. You are also responsible for keeping your own login credentials secure and for notifying us immediately if you suspect any unauthorised access to your account.

11. Players Under the Age of 21

The dbjk platform is strictly intended for adults aged 21 and above. dbjk does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a person under 21 has registered on dbjk, please contact our support team immediately so that we can investigate and take appropriate action.

12. Changes to This Privacy Policy

dbjk reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will endeavour to notify registered users by displaying a notice on the dbjk platform. The revised policy will take effect from the date shown in the Effective Date field at the top of this page. We recommend reviewing this Privacy Policy periodically to stay informed about how dbjk protects your personal data. Your continued use of the Service after any update constitutes your acceptance of the revised Privacy Policy.

13. Contact and Privacy Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to make a privacy-related complaint, please contact the dbjk support team. Our support team is available 24 hours a day, 7 days a week in Bangladesh Standard Time (BST, UTC+6). For formal privacy correspondence, contact us at [email protected] — note that this address is provided as plain text for reference only and is not a clickable link.